•Ensure effective license management and version control of assigned ICT infrastructure

•Coordinate with CSU Change and Configuration Management regarding software licensing, change proposals, approvals, and software releases or updates

•Review and approve local software license requests in support of Joint Warfare Centre (JWC) business requirements in accordance with ESLA criteria

•Maintain JWC and NCST software inventories while ensuring adherence to applicable security policies and standards

•Initiate and manage new software requests and renewal processes to ensure timely completion

•Coordinate with stakeholders to secure renewals of local licenses,including obtaining required funding approvals

•Manage QA/QC activities for CIS builds and desktop image builds supporting exercises and operational events

•Conduct QA/QC testing of IT equipment and software prior to deployment and customer handover

•Ensure implementation and compliance of CIS security policies in accordance with exercise and operational documentation

•Lead and supervise technicians conducting internal quality audits and oversee the production of technical non-compliance reports

•Liaise closely with internal Section Heads and provide assistance as required

•Plan, schedule own work and monitor work of others – where applicable - within limited time horizons

•Perform other duties as may be required

Requirements Description:

Strong knowledge of Information and Communications Technology(ICT) infrastructure management, including software licensing and version control processes

Experience in Change and Configuration Management procedures,including software releases, updates, approvals, and compliance tracking

Understanding of Enterprise Service Level Agreements (ESLA) and the ability to assess and approve software license requests against defined criteria

Knowledge of cybersecurity principles, CIS security policies, and compliance requirements within operational and exercise environments

Experience in software lifecycle management, including procurement, renewals, funding coordination, and stakeholder engagement

Ability to conduct Quality Assurance (QA) and Quality Control (QC) processes for CIS builds, desktop image builds, IT equipment, and software systems

Experience in testing and validation of IT systems prior to operational deployment, exercises, or customer handover

Strong analytical and reporting skills, including the ability to identify non-compliances and produce detailed technical audit reports

Leadership and team management experience, including coordinating technicians and directing quality audit activities

Effective communication and coordination skills to liaise with internal units, stakeholders, and customers