This website uses cookies to ensure you get the best experience.

WLG and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics and marketing purposes.

See our Cookie Policy to read more about the cookies we set.

You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page.

Select which cookies you accept

On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly.

If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link “Manage Cookies”, which is always available at the bottom of the site.

To learn more about what the different types of cookies do, how your data is used when they are set etc, see our Cookie Policy.

These cookies are necessary to make the site work properly, and are always set when you visit the site.

Vendors Teamtailor

These cookies collect information to help us understand how the site is being used.

Vendors Teamtailor

These cookies are used to make advertising messages more relevant to you. In some cases, they also deliver additional functions on the site.

Vendors Youtube
Skip to main content
Infrastructure & Platform Support · Mons

Intelligence Systems Infrastructure Technician for NATO with security clearance

Be the Level-2 backbone of NATO's JISR services in Mons — a Chief Technician seat keeping mission-critical intelligence systems running for 32 nations.

Where: On-site in Mons, Belgium (SHAPE).

Would you like to join the leading international intergovernmental organisation?

We are supporting NATO in sourcing experienced professionals for mission-critical roles across the Alliance. This is a contract (B2B) engagement delivered on-site, working alongside NATO teams.

Key Responsibilities:

  • Work within an integrated NIC + contractor team in a G14-equivalent Chief Technician role
  • Provide Level-2 and Service-Management support for Incidents, Service Requests, Change Requests and Tasks, traceable through NCIA ITSM and Azure DevOps
  • Respond, document, categorise and resolve assigned tickets in line with internal processes
  • Install, maintain, monitor and support the JSSC services (NAMIS, CoreGIS, REACT, Intel-FS, ANB, Release Server, HMART, CSD IPL/IWS, ICMT, AOSS, NABI and more)
  • Participate in daily reporting and planning (daily meetings), workshops, events and conferences as directed by the Service Delivery Manager(s)
  • Take part in on-call support as required

Required Skills and Qualifications:

  • Solid Level-2 technical support and IT service-management experience
  • Familiarity with ITSM / ticketing workflows (NCIA ITSM, Azure DevOps or equivalent)
  • Exposure to JISR / intelligence-support systems is a strong advantage
  • Flexible, reliable and comfortable with on-call and on-site working
  • Active security clearance

If you've read the description and feel the role is a great match, we'd love to hear from you — apply to be directed to a brief questionnaire. It only takes a few minutes, and we'll be in touch promptly if your experience aligns with our needs.

Department
Infrastructure & Platform Support
Locations
Mons

Current job openings

More jobs

Mons

Infrastructure & Platform Support · Mons

Intelligence Systems Infrastructure Technician for NATO with security clearance

Be the Level-2 backbone of NATO's JISR services in Mons — a Chief Technician seat keeping mission-critical intelligence systems running for 32 nations.

Loading application form

Applicant tracking system by Teamtailor