Would you like to join the leading international intergovernmental organization?

This position seeks an experienced Senior Asset Manager (Project Support) to provide high-level operational and administrative support across a complex portfolio of projects. The role is a critical bridge between project delivery, resource management, and business administration, ensuring that support services are delivered effectively and that project activities remain on track.

Responsibilities:

Portfolio, programme and project support

• Makes sure that support services are delivered effectively across projects

• Applies and recommends appropriate control solutions for planning, scheduling, and tracking project activities

• Configures and maintains project management tools (MS Project, ServiceNow), and provides clear guidance on related procedures, processes, and techniques

• Prepares presentations and supporting materials for project reviews and stakeholder updates

• Assists to maintain information registers and ensures data is kept up to date

• Supports users in locating, saving, and organizing information in line with established guidance.

• Escalates any concerns or issues with information handling to senior team members

• Assists with straightforward data-quality activities, such as correcting file names and maintaining documentation of procedures and SOPs

• Documents and maintains Standard Operating Procedures (SOPs) and process workflows

Resource Management

• Assists in the effective planning, coordination, and control of project resources

• Helps to ensure that resources are allocated and monitored appropriately so that project deadlines are met

• Coordinates with Resource Managers regarding availability of resources to undertake activities on projects

Business administration

• Assists the team or manager in gathering and providing the information needed to support ongoing team processes

• Liaises and coordinates activities across functions and service areas

• Updates and maintains office policies and procedures

Customer-Facing Duties

• Provides information about the organization's services, facilities, or procedures to internal and external stakeholders

• Manages customer communication via various channels (email, phone)

• Responds to inquiries with professionalism, sensitivity, and reliability

Administrative and Coordination Duties

• Schedules and confirms appointments, meetings, reservations, and travel arrangements

• Organizes, updates, and maintains files, records, databases, and spreadsheets in accordance with security and procedural guidelines

• Contributing as needed in project delivery: review project documents, site implementation, change management, risk & issue management, etc.

• Maintains project portals and document libraries

• Reports on project status to management and stakeholders

Essential Qualifications & Experience:

• Bachelor's degree in Economics, Finance, Human Resources, Business Administration, or a related field, plus 7 years of relevant post-related experience.

• Portfolio/Project Support: 5–7 years supporting project planning, scheduling, tracking, reporting, budgeting, presentations, and use of tools such as MS Project and ServiceNow.

• Information Management: 5+ years managing information registers, SharePoint content, data quality, metadata, records, and documentation in professional or classified environments.

• Resource Management: 4+ years supporting resource planning, allocation, monitoring, warehouse coordination, and staffing availability.

• Business Administration: 5+ years supporting team processes, meetings, user guidance, cross-functional coordination, procedures, and end-user training.

• Customer-Facing Communication: 8+ years managing customer/stakeholder communication, appointments, service information, front-office relations, vendors, or external partners.

• Project Delivery Support: 4–5 years maintaining project plans, coordinating resources, monitoring performance, managing document libraries, reporting status, and supporting risk/change activities.

• Microsoft Office Automation: 5+ years using Excel, Word, PowerPoint, Outlook, and Teams, including advanced Excel for reporting, budgeting, and analysis.

• English Communication: 10+ years demonstrating excellent written and spoken English, including correspondence, minutes, reports, and presentations.

• Initiative and Flexibility: 8+ years showing adaptability, problem-solving, self-direction, and reliability in demanding, changing environments.

• Interpersonal Skills: 8+ years collaborating effectively with internal and external stakeholders and providing responsive customer support.

If you've read the description and feel this role is a great match, we'd love to hear from you! Click "Apply for this job" to be directed to a brief questionnaire. It should only take a few moments to complete, and we'll be in touch promptly if your experience aligns with our needs.