Would you like to join the leading international intergovernmental organization?

The Training Site Evaluator provides principal technician support to the Mobile Training Team, ensuring the effective planning, coordination, and delivery of C2FSS training iterations. The role focuses on tailored training and business continuity for the TOPFAS Section. Responsibilities include liaising with instructors, technical teams, and customer points of contact to ensure smooth course execution, preparing iteration documentation, and acting as the first point of contact for C2FSS-related issues. The incumbent conducts site surveys to verify alignment with Academy quality standards, advises management on potential issues and solutions, prepares training environments (including Mobile Training Kit installation), and coordinates logistics for transport and shipping. The role requires readiness to learn new technologies, deputize for senior staff as needed, and perform similar duties within the organization at the same grade.

Responsibilities:

• Principal Technician - Support management of Mobile Training Team by

• Planning and coordination of C2FSS iterations with focus on Mobile Training Team and tailored training to ensure business continuity for the TOPFAS Section.

• Liaise with instructors, LCSB, TecB, customers POC to ensure smooth course execution. Prepare iteration related documentations (Admin Instructor) and act as first POC for any issue related to the C2FS iterations.

• Conduct survey to customer location to ensure training can be delivered in alignment with Academy quality standards.

• Inform the management/technical teams about any potential issues that may affect training and provide advice for reasonable solutions.

• Prepare the training environment, coordinating the preparation for trainings at customers' location and ensure the installation of the Mobile training kit if required.

• Coordinate with the logistics team to ensure planning incorporates transport preparation and shipping times.

• Be prepared to learn new capabilities/technologies introduced to bolster the mobile training technical solution.

• Deputize for higher-grade staff, if required.

• The incumbent may be required to perform a similar range of duties within the organisation at the same grade with or without there being any change to the contract.

Essential Qualifications & Experience:

Analytical Skills: Strong problem-solving and troubleshooting ability, with the capacity to quickly identify issues and determine the most efficient resolution.

Solid Technical Experience:

• Solid experience in hardware and software installation, operations, and troubleshooting (desktops, laptops, printers, peripherals, and operating systems like Windows, macOS, and Linux).

• Basic knowledge of fundamental networking principles (TCP/IP, DNS, DHCP) and experience in resolving network connectivity issues.

• Experience providing technical support for audio-visual equipment.

Advanced Support Skills:

Ability to escalate relevant issues, coordinating with training and technical teams when necessary.

If you've read the description and feel this role is a great match, we'd love to hear from you! Click "Apply for this job" to be directed to a brief questionnaire. It should only take a few moments to complete, and we'll be in touch promptly if your experience aligns with our needs.