Plan, coordinate, and deliver internal and external events, including workshops, conferences, and official engagements.

Manage all event logistics, including venue coordination, scheduling, communications, and stakeholder engagement.

Develop event communication plans to ensure effective promotion, participation, and coverage.

Support on-site event delivery, ensuring smooth execution and addressing any issues as they arise.

Evaluate event outcomes and prepare post-event reports with recommendations for improvement.

Manage and consolidate customer and stakeholder feedback received through multiple channels, including events.

Analyse feedback and engagement trends to provide recommendations for improving communication effectiveness and stakeholder experience.

Coordinate with internal and external departments to implement improvements based on feedback.

Prepare reports and presentations on communication and event performance for senior management.

Provide guidance to staff on handling feedback and stakeholder interactions in a consistent and professional manner.

Support Senior Management in developing and implementing effective communication strategies.

Assist in communicating key messages and strategic priorities to internal and external audiences.

Plan, deliver, and evaluate communications across all channels.

Lead and manage key communication and event-related projects and initiatives.

Plan and oversee the design, content, and production of communication and marketing materials to support events and broader initiatives.

Manage internal communications, including memos, newsletters, and announcements.

Collaborate with internal and external stakeholders to develop and distribute communication materials.

Ensure all communications are aligned with organizational branding and messaging.

Build and maintain the organization's image and media library, including event coverage.

Manage and update the Chief's blog with relevant communications and event highlights.

Work closely with the IKM Officer to ensure SharePoint content is accurate, current, and engaging.

Collaborate with internal teams and partner entities to generate innovative communication and event strategies.

• A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and up to 1 year post-related experience;

• Experience in communications and/or event management.

• Proven ability to plan and deliver events effectively.

• Strong written and verbal communication skills.

• Good organisational skills with the ability to manage multiple priorities.

• Experience in stakeholder engagement and collaboration.

• Ability to develop and deliver communication activities across multiple channels.

• Analytical skills to assess feedback and improve outcomes.

• Ability to produce clear reports and presentations.

• Proficiency in Microsoft Office and digital communication tools.

• Professional, proactive, and able to work independently and as part of a team.

• Extensive working experience with Customer Relationship Management (CRM) toolsets