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The Project Management Support role provides administrative and coordination assistance to Project Managers and operational teams, ensuring the smooth delivery of projects. Responsibilities include supporting acquisitions, managing ServiceNow dashboards, coordinating meetings, following up on procurements and internal reviews, and handling contractor account requests. The incumbent monitors small projects, participates in multidisciplinary meetings, and ensures tasks are completed within scope, time, and quality limits.

The role requires strong project administration skills, proficiency in MS-Office and enterprise tools (ServiceNow, Neo E-Procurement), and experience with NATO/NCIA project management policies and procurement procedures. Excellent communication skills in English are essential.

Responsibilities:

Provide support to Project Managers (PM) and Operations Specialists of the Operations Support (OSS) Branch, and other PMs or JISR administrative team on an as-need basis. Provide support toPMs for Acquisition, Service Now Dashboards, Coordination of meetings, Follow-up of procurements and internal reviews, request new- or extend Reach accounts and laptops for contractors Monitor & control non-complex small projects Coordinate and participate in multidisciplinary meetings

Essential Qualifications & Experience:

• Must have the ability to work with a team of Project Managers and Operational Specialists, supporting them in the development, monitoring and reporting of project plans, costs plans, resource allocations, and procurement activities.

• Must demonstrate the ability to work pro-actively and independently on the assigned tasks, for which a level of familiarity with the specific programmes is required

• Must have In-depth knowledge of MS-Office tools

• Must have a strong knowledge of project administration tasks such as documentation requirements, project development task flows from start-up to closure, supporting projects delivery within agreed scope, time, cost and quality limits.

• Must have recent experience of the administration and management of assigned projects in accordance with appropriate NATO regulations and NCIA project management policies and procedures

• Must demonstrate current experience with NATO Security Investment Programme (NSIP) process (including specifically Type-B Cost Estimate, Scope Change letters, Joint Final Acceptance Inspection)

• Experience in supporting Project Managers for NCIA Third Party projects for NAPMA, NSPA, NAEW Force and SHAPE

• Must demonstrate experience with NCIA Procurement Types (Basic Ordering Agreement, Indefinite Delivery Indefinite Quantity, Invitation for Bid) - Must demonstrate in-depth experience in using Enterprise Business Application (EBA), Service Now, and Neo E-Procurement

• Must demonstrate experience in NCIA Orderbooks, Service Now Dashboards, other Service Now Dashboards and Reporting tools

Required Qualifications:

• Higher vocational training in a relevant discipline with 5 years post-related experience or a secondary educational qualification with 5 years post-related experience in supporting the administrative parts for a team of project managers.

• Holds a formal Project Management qualification such as PRINCE 2 or PMI PMP, or proven relevant experience.

• Experience in maintaining SharePoint workspace and portals.

• Demonstrates excellent written and oral communication skills in English.

If you've read the description and feel this role is a great match, we'd love to hear from you! Click "Apply for this job" to be directed to a brief questionnaire. It should only take a few moments to complete, and we'll be in touch promptly if your experience aligns with our needs.