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The Head of the Technical Capability (TeC) Branch is responsible for the strategic planning, management, and execution of the Branch’s Programme of Work. This role provides specialist technical leadership, ensures quality and coherence of services, and drives continuous improvement across all TeC Branch products, platforms, and processes. The incumbent will coordinate closely with other Academy Branches, Academy leadership, and stakeholders, while overseeing technical risk, security compliance, lifecycle management, and innovation within the Academy Learning Environment.

Responsibilities:

• Head of TeC Branch responsible for planning and managing TeC Branch team and resources, and execution of Programme of Work

• Provision of specialist advice and support to Academy operations

• Coordination with other Academy Branches

• Technical leadership to projects and service

• Quality control of TeC Branch services delivery and outputs

• Communications and reporting to Academy leadership and Academy stakeholders

• Continuous improvement of TeC Branch services, products and platforms, data, and processes

• Lifecycle and obsolescence management oversight

• Technical coherence related to the Academy Learning Environment

• Technical issue, risk and dependency management

• Security compliance and CISPIA coordination, and compliance with Agency policy and procedures

• Perform other duties as may be required.

Essential Qualifications & Experience:

• A minimum requirement of a Master's degree at a nationally recognized/certified University in a Computer and Information Technology science or engineering related programme and 5 years experience in designing, developing, integrating, securing, operating and maintaining a digital ecosystem that enables learning innovation, learning design and development, learning management, and learning delivery in an on premise and enterprise environment or equivalently complex digital ecosystem.

• A minimum of 5 years experience in managing a team of IT professionals, moderating technical discussions with multidisciplinary teams, overseeing (as technical lead) a large portfolio of IT projects and service delivery, and applying analytical and systems thinking to complex problems.

• Demonstrated experience managing and guiding resources (including outsourced resources), planning and prioritizing work, managing dependencies, issues and risks and ensuring quality.

• A minimum of 5 years of experience in system integration and build, testing, operations and maintenance, and technical coordination or lifecycle management within complex IT environments.

• Proven experience working across multiple technical domains, including applications, infrastructure, networking and cyber security.

• Experience operating in structured, policy-driven environments with defined governance and security requirements.

• At least 5 years of practical experience in developing systems design, planning requirements specification for military CIS/C4ISR systems or similar complex IT systems and driving the architecture to implementation and operations

• Sound practical knowledge and experience of service delivery and service provisioning policies, methodologies, processes and tools; familiarity with IT service management practices (e.g. ITIL).

• Recent experience with cloud computing services and SaaS, PaaS, and IaaS, virtualised environments or self-service laboratory solutions.

• Experience with system and network automation

• Experience supporting security accreditation and compliance activities.

• Excellent communication and interpersonal skills, with the ability to engage effectively with a diverse range of stakeholders, build and manage strong partnerships

• Proven ability to effectively communicate orally and in writing, with good briefing skills.

• Experience working in a combined civilian and military organization

• Experience working in a large multi-national or international organization

• Experience in training, education or mission-support environments involving CIS systems.

If you've read the description and feel this role is a great match, we'd love to hear from you! Click "Apply for this job" to be directed to a brief questionnaire. It should only take a few moments to complete, and we'll be in touch promptly if your experience aligns with our needs.