Would you like to join the leading international intergovernmental organization?

The NATO Communications and Information Agency (NCI Agency) is seeking a highly organized and proactive Cyber Security Project Support Specialist to provide essential support to the critical Capability Package 120 (CP120) project within the NATO Cyber Security Centre (NCSC).

Working within a hybrid Agile (sprint) and PRINCE2 framework, you will be the operational linchpin for project managers, handling a wide array of administrative, coordination, tracking, and reporting tasks. Your work will directly contribute to easing the workload of the TRANSFORM Branch, ensuring the smooth execution of a major cyber security capability upgrade that defends NATO's networks. This role requires a meticulous, self-starting professional who thrives in a fast-paced, high-stakes international environment.

Responsibilities:

• Project Coordination & Administration:
  • Organize, schedule, and document all project meetings (weekly, monthly, ad-hoc), preparing agendas and detailed minutes with clear action items.
  • Provide comprehensive logistical support for workshops and project events.
  • Maintain meticulous digital filing systems for all project documentation.
  • Handle administrative tasks including travel itineraries, expense reports, procurement logs, and purchase requisitions.
• Data & System Management:
  • Develop, maintain, and update critical project databases (e.g., points of contact, contractor accounts and laptops, site access documentation).
  • Utilize project management software (ServiceNow) and Agency tools (e.g., EBA) to create tasks, allocate resources, and perform project-related transactions.
  • Manage access lists for project portals and collaborative workspaces.
• Tracking, Reporting & Documentation:
  • Generate weekly project status reports, custom reports, and stakeholder updates.
  • Support budget tracking, variance analysis, and resource utilization reporting.
  • Create and maintain core project documentation (e.g., risk/issue registers, schedules, change logs).
  • Prepare compliance checklists and audit-ready documentation packages.
• Stakeholder & Team Support:
  • Act as a central coordination point between the NCIA Project Management Team, contractors, and the Cyber Service Line.
  • Closely liaise with administrative offices to support report preparation.
  • Proactively track and follow up on action items assigned to all team members.

Essential Qualifications & Experience:

• Vocational training at a higher administration level in a relevant discipline or 5 years
  equivalent combination of qualification and experience.
• Diploma of secondary education.
• Relevant experience with Service Now, MS Office suite including MS Project
• Knowledge and experience with the practical support on implementation of ICT
  projects.
• Prior experience of working in an international environment comprising both
  military and civilian elements.
• Proactive attitude in seeking and maintaining trust from stakeholders and team.
• Exceptional organizational, time-management, and analytical skills.
• Strong written and verbal communication skills, with proficiency in creating clear reports and briefings.
• Ability to work autonomously, stay deliverable-oriented, and perform productively in a pressurized environment.

If you've read the description and feel this role is a great match, we'd love to hear from you! Click "Apply for this job" to be directed to a brief questionnaire. It should only take a few moments to complete, and we'll be in touch promptly if your experience aligns with our needs.