Would you like to join the leading international intergovernmental organization?

We are seeking a highly skilled and experienced Medior Logistics Management & Integrated Logistic Support specialist to provide critical support to the NATO Communications and Information Agency (NCI Agency) Land/Air Business Unit. In this role, you will be the central point for coordinating and managing end-to-end logistics, procurement, and sustainment activities for key mission portfolios. You will act as a strategic partner, bridging gaps between stakeholders, identifying process improvements, and ensuring the effective delivery of services in support of NATO operations.

Responsibilities:

• Procurement & Financial Tracking:
  • Coordinate, monitor, and track all procurement requests (PRs) and purchase orders (POs) using NATO tools (EBA, SharePoint, Service Now).
  • Manage and report on related Capital Expenditure budgets.
  • Deliver a monthly Procurement Status Report, highlighting progress, risks, issues, and recommended solutions.
• Continuous Process Improvement:
  • Utilize Lean and Kanban techniques to identify bottlenecks and inefficiencies in the End-to-End ILS chain.
  • Document opportunities for process synergies and improvements.
  • Deliver a monthly Continuous Improvement Report with actionable recommendations.
• Stakeholder & Customer Relationship Management:
  • Foster and build strategic partnerships within NCI Agency, other NATO entities, and commercial industry partners.
  • Track and document all customer engagements and outcomes.
  • Deliver a monthly Customer Engagement Report detailing interactions and results.
• Inventory & Stock Management:
  • Coordinate, monitor, and track all service inventories and stock levels (Level 1, 2, and 3 Consumables and Spares).
  • Collaborate with Service and Project Managers to maintain accurate stock data.
  • Deliver a monthly Inventory and Stock Level Report.
• Service Obsolescence Management:
  • Support Service Delivery Managers in monitoring and tracking 5-year service obsolescence plans.
  • Maintain and update obsolescence plans in the NIMSC SharePoint portal.
  • Deliver a monthly Service Management Obsolescence Plan Report.

Essential Qualifications & Experience:

• Proven record in Customer Relationship Management, and ability to communicate effectively with NATO civilian staff, Military staff and Commercial Partner staff, at all levels:
  • At least 5 years’ prior Military Service.
  • At least 3 years’ prior Commercial experience.
  • At least 3 years’ prior NATO experience (in particular with NCI Agency).
• NATO-Specific Knowledge:
  • Thorough understanding of the NCI Agency C2 structure and service lines.
  • Thorough understanding of NATO Allied Operations, Mission processes, and DCIS (Deployable CIS) processes.
  • In-depth knowledge of NATO Acquisition processes and procedures.
• Technical & Process Skills:
  • At least 3 years of hands-on experience with the NCIA EBA tool set and the NCIA ITSM tool set.
  • Thorough understanding of NATO OLA (Operational Level Agreement) and SLA (Service Level Agreement) processes (at least 2 years of experience).
  • At least 2 years of experience applying Lean techniques and Six Sigma in a commercial environment for process improvement.
  • Proficiency with the Microsoft Office tool set and Project Management techniques.
• Communication & Security:
  • Excellent written and verbal communication skills in English (to NATO SLP 3333 / STANAG 6001 standard).
  • Must hold a valid NATO SECRET security clearance for the duration of the contract.

If you've read the description and feel this role is a great match, we'd love to hear from you! Click "Apply for this job" to be directed to a brief questionnaire. It should only take a few moments to complete, and we'll be in touch promptly if your experience aligns with our needs.