# End-User Support Technician (Desktop, Active Directory and SCCM) for NATO with security clearance

**Company:** WLG
**Department:** IT Support
**Location:** Mons

**Someone has to make the technology disappear into the background. That is this job.**

You would look after the computing, printing and network kit that a multinational defence organisation in Mons, Belgium relies on every day — installing it, configuring it, and getting it working again when it stops. On-site, alongside the people you support.

**What you would be doing**

- Installing, maintaining and operating the full spread of workstations, printers and network devices behind the site's office automation services
- Setting up commercial software on networked and standalone machines, and the network client software on the local-network workstations
- Configuring local server software and the more awkward peripherals
- Creating and maintaining user access, and troubleshooting it for both fixed desks and mobile devices
- Working with organisational units in Active Directory and with group policy
- Handling support requests, work orders and whatever else the queue brings
- Packaging software so it deploys automatically rather than one machine at a time
- Contributing to security compliance and remediation work
- Feeding incident, change, configuration and asset management through the service-management toolkit

**What you would bring**

- CompTIA A+ or a Microsoft Certified IT Professional qualification
- Proven hands-on work with Microsoft System Center Configuration Manager
- Proven work with Active Directory objects, user accounts and permissions
- Three years in a communications and information systems environment
- Three years supporting users, desktop hardware and desktop software
- Three years in an IT administration role
- A solid grasp of how personal computers are built and rolled out
- Current operating systems and office automation software

**Why this one is worth a look**

It is a hands-on post at a site where the work is visible and the people you help sit in the same building. Support roles here tend to open doors into the wider infrastructure teams.

[Apply for this position](https://career.wlgroup.eu/jobs/8293870-end-user-support-technician-desktop-active-directory-and-sccm-for-nato-with-security-clearance/applications/new)